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Digital Marketing: Sink or Swim?

Shambi Broome • July 5, 2021

Where do you start with digital marketing?

We’ve all heard the stories where a friend or family member tells us how they learned to swim. They explain that someone threw them into a pool or the middle of a lake and told them to swim to the edge. 

When you hear those stories usually there's only one of two outcomes. The person figured it out and learned how to swim, or it became a traumatic experience in their life and, as a result, they became afraid of water. 

As an entrepreneur, or a beginning digital marketer our experience with marketing online can be very similar to the experience many have when they were thrown into the middle of a body of water and told that's how they were going to learn to swim. 

We get thrown into the middle of the internet and are expected to figure out how to make it to “the edge'' and create a successful strategy to market our business, or handle the marketing for someone else. There are only two outcomes. We may find we "go under" a few times and then figure it out, or it becomes a traumatic experience and we are forever scarred by the attempt.

That doesn't work.

My formative years were spent in Hawaii and swimming came as naturally as walking and talking. It was just a constant feature in my life. Despite this, when I was 12 my mother signed me up to take swim safety lessons. Yes, I could swim, but I needed skilled instruction to know how to handle an emergency in the water to save my life or the life of a fellow swimmer. That instruction ensured that I had a solid foundation to not only have fun, but also be safe in the water.

You need skilled instruction to be successful with your online marketing.

Since 2004 JMB Designs has focused on working with small and startup businesses. One thing that has stayed consistent over the years is there are 3 things that are necessary for anyone tasked with handling the responsibility of online marketing for a company, a brand, or organization:
  1. A strategy
  2. A starting point
  3. Continued guidance
This is why our Digital Marketing 101 Community Membership was formed. 

We don't believe in a “sink or swim'' philosophy when it comes to digital marketing. We know that if your small business or organization establishes a solid foundation when it comes to your website and social media marketing it can lead to consistent growth. This growth will be experienced not only in your online community but through increased revenue.

What is Digital Marketing 101?

Digital Marketing 101 is for you if you have a side hustle or hobby you want to grow into your full-time job. We get you started with the basics of online marketing to learn how to grow your website traffic and social media audience in 30 days.

The Digital Marketing 101 Community Membership will empower you each month to grow your business or organization through proven online strategies. 

How is this community different? We start with the basics. 
  • Your membership offers a beginner's guide to website & social media marketing. It allows you to “dip your toes” in the water and slowly get acclimated to the sea of digital marketing.
  • Each month new courses will be posted with the goal of helping you grow, improve, and optimize your website and social media marketing strategies.
  • You gain exclusive access to our online community to network, encourage, and learn from other entrepreneurs, content creators, and digital marketers.
Ready to dive in? 

Well, that will come soon enough. Until then, let us take your hand, ease you into the water, and start with your 1st lesson.

Join today and start learning immediately!

$39/month
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By Shambi Broome August 24, 2024
In the exciting world of web agencies, your talent speaks volumes. But in a competitive landscape, having a strong network can be the secret weapon that propels you forward. This isn't just about cold calls and sales pitches. It's about building genuine connections and establishing yourself as a trusted resource. Here's your crash course in Networking 101, designed to help your web agency generate leads and forge lasting relationships: Define Your Target Audience: Who are your ideal clients? Small businesses? E-commerce giants? Knowing your niche helps you tailor your networking efforts and target events and people most likely to need your services. Step Outside the Digital Realm: The internet is fantastic, but face-to-face interaction is powerful. Attend industry events, workshops, and conferences. Join local business associations or co-working spaces. Strike up conversations and showcase your expertise. Become a Networking Ninja on Social Media: Connect with potential clients and industry professionals on LinkedIn, Twitter, and relevant Facebook groups. Don't just broadcast – engage in discussions, share valuable content, and offer helpful insights. Focus on Building Relationships, Not Just Leads: People do business with people they trust. Be a good listener, understand their problems, and offer solutions (even if it's not directly your service). Genuine connections lead to organic referrals down the line. Become a Resource, Not Just a Seller: Share insightful blog posts, webinars, or industry updates on your social media platforms. Position yourself as a leader, someone who adds value beyond just building websites. Follow Up, But Don't Be Pushy: Connect with new contacts after meeting them. Send a personalized email or a LinkedIn message. Offer resources or check in to see if they have any questions. The key is to stay connected and keep your agency top-of-mind. The Power of Testimonials and Referrals: When you deliver exceptional work, ask satisfied clients for testimonials. Positive word-of-mouth is gold in the networking world. Showcase these testimonials on your website and social media to build trust with potential clients. Networking is a marathon, not a sprint: Building relationships takes time and consistent effort. Be patient, keep putting yourself out there, and nurture the connections you make. As your network grows, so will your agency's reach and potential for success. Don't be afraid to collaborate with complementary businesses. Partner with marketing agencies, graphic designers, or SEO specialists to offer a wider range of services and expand your reach. By following these tips and making networking a core part of your strategy, you'll be well on your way to generating leads, building a thriving web agency, and forging valuable relationships that will fuel your long-term growth. Remember, it's all about building trust, offering expertise, and leaving a lasting positive impression. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome August 21, 2024
We've all been there. You land a new client, the retainer is paid, excitement fills the air, the project brief is sparkling, and then... radio silence. Your emails bounce, texts go unanswered, and your perfectly crafted website vision seems to be evaporating like morning mist. Don't panic! Client ghosting, while frustrating, is a hurdle you can overcome. Here's how to get the content you need to build that amazing website, even when your client seems to have vanished: 1. Revisit the Proposal: Take a deep breath and revisit your initial project proposal. Did it clearly outline the content delivery process and deadlines? If not, consider this a learning experience for future projects to clearly define this process. 2. The Gentle Reminder: Craft a polite and professional email reminding the client of the content deadline. Briefly mention the importance of content in building the website and the impact delays may have. 3. Offer Alternative Communication: Perhaps your preferred communication method isn't the best fit. Offer alternative ways to connect, like a phone call or a project management tool. 4. Content Capture Tools: There are fantastic tools designed to streamline content collection. Content Snare is an example of a platform that allows you to create customized forms for each page, guiding clients effortlessly through the process. contentsnare.com 5. Leverage Existing Material: Do a little detective work! Look for existing content the client might have on social media, brochures, or even old website versions. This can give you a good starting point and inspiration for the new website. 6. Content Collaboration: If complete silence persists, consider offering content creation as an additional service. This can incentivize the client to stay involved and ensures you have the high-quality content you need. 7. Know When to Walk Away: While we strive to complete every project, some situations are better left behind. If repeated attempts at communication go unanswered, consider a formal termination of the project. Clear communication and well-defined processes are key to avoiding ghosting in the future. By implementing these tips, you'll be well-equipped to navigate even the trickiest client situations and ensure your website-building journey remains smooth and successful. We are not an affiliate or paid to mention Content Snare. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome August 19, 2024
In the fast-paced world of web agencies, landing new clients is crucial. But what if we told you quality beats quantity? Focusing on attracting the "right-fit" client fosters long-term, successful partnerships that benefit both your agency and the client's business. So, how do you identify your ideal client? 1. Understanding Your Agency's DNA It all starts with introspection. What are your agency's core strengths? What kind of web projects do your team excel at? Do you specialize in e-commerce development or content marketing? 2. Industry Expertise Some agencies thrive in specific industries. Knowing your niche allows you to cater to a client's specific needs. For example, a healthcare agency understands HIPAA compliance, while an e-commerce agency is well-versed in conversion optimization strategies. 3. Project Scope and Budget Alignment Not all projects are created equal. Be clear about the size and complexity of projects you take on. Likewise, ensure your pricing structure aligns with your ideal client's budget. 4. Shared Values and Communication Style A successful partnership hinges on open communication and shared values. Do your ideal clients value innovation? Transparency? Understanding their communication style (direct vs. collaborative) helps determine if you can build a trusting and efficient workflow. 5. Decision-Making Process Knowing who makes the final call on project decisions saves time and frustration. Is it a single point of contact or a committee? A streamlined decision-making process ensures project progress without delays. Your ideal client values your expertise and trusts your long-term vision. They're open to ongoing optimization and see you as a strategic partner, not just a vendor. By considering these factors, you can create a detailed profile of your "right-fit" client. This profile acts as a guiding light in your marketing and sales efforts, attracting clients with whom you can build successful, long-lasting relationships. Remember, a happy client becomes a brand advocate, leading to organic growth and a thriving web agency. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome July 31, 2024
The dream of owning your own web agency is enticing. You get to be your own boss, unleash your creativity, and help businesses thrive online. But the reality is, the web design world is competitive, and many small agencies struggle to stay in business. So, what are the pitfalls that trip up even the most passionate web entrepreneurs? Let's explore some common reasons for failure and how you can navigate them to build a successful agency. 1. Underestimating the Competition (and DIY website builders) Gone are the days when a basic website was enough. Today's clients expect sleek, user-friendly experiences that convert. They're also aware of DIY website builders like Wix and Squarespace, which offer affordable templates. Tip: Make sure you know how to explain why your agency is unique and the best choice over your competitor or the DIY route. 2. Failing to Define Your Niche Web design encompasses a vast array of skills. Trying to be everything to everyone can leave you spread too thin. Tip: Find a niche, a target maket that you know you will enjoying working with. For example: day cares, medical offices, or home builders. 3. Scope Creep and Client Mismanagement Unrealistic client expectations and poorly defined project scopes can lead to a never-ending cycle of revisions and frustration. Tip: Be realistic with your time estimations for the project. Your client would rather have their website correct than quick with things to fix. Pick an ideal completion date and then add a week to that to cover revisions and buttoning up the site. 4. Not Investing in Your Team (and Yourself) The web design landscape is constantly evolving. To stay relevant, your team (and you!) need to continuously learn new skills and technologies. Tip: Find online communities of fellow designers and developers that use the software or programming languages you build with. Stay connected. You will learn about the latest in world of web design and development. 5. Forgetting the Business Side of Things Passion is great, but a web agency is still a business. Poor financial planning, inadequate marketing, and neglecting sales can all lead to financial woes. Tip: Develop a system that allows you to keep the business side of things running smoothly. Perhaps maintain a regular office day one day a week to focus on the administrative side of running a web agency. Remember, success is a journey. By understanding the common pitfalls and implementing these tips, you can navigate the challenges and build a thriving small web agency. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome July 31, 2024
The digital landscape is Thriving, and businesses of all sizes are scrambling to establish a strong online presence. This creates an excellent opportunity for web agencies to offer their expertise in creating websites, applications, and digital marketing strategies. But in a competitive market, how do you make your agency stand out and achieve long-term success? Here's a roadmap to guide you through the seven crucial steps of building a thriving web agency: 1. Define Your Niche and Services: Not all web agencies are created equal. Before diving in, identify your niche market. Will you focus on e-commerce websites, enterprise-level applications, or cater to specific industries like healthcare or education? Specializing allows you to build targeted expertise and attract clients with similar needs. Once your niche is set, define the specific services you'll offer. This could include web design and development, content creation, search engine optimization (SEO), social media marketing, and ongoing website maintenance. 2. Assemble Your Dream Team: The talent you attract is the backbone of your agency. Focus on building a team with complementary skillsets. Look for designers with a keen eye for aesthetics and user experience (UX), developers who are proficient in the latest technologies, and digital marketing specialists with proven strategies. Consider hiring freelancers or outsourcing tasks to fill gaps initially, but aim to build a core in-house team for long-term consistency. As the CEO (Chief Everything Officer), consider your strengths and interests. Focus on the agency services you enjoy and excel at, such as development, UX design, or marketing. For tasks outside of your expertise, consider outsourcing to capable specialists to ensure high-quality work and efficient time management. 3. Craft a Compelling Brand Identity: Your agency's brand is more than just a logo. It's the personality you project to the world. Develop a clear brand message that reflects your values and resonates with your target audience. Invest in a professional website showcasing your portfolio, team bios, and client testimonials. 4. Build a Strong Online Presence: Practice what you preach! Your agency website should be a shining example of the high-quality work you deliver. Leverage social media platforms like LinkedIn and Instagram to connect with potential clients, share industry insights, and showcase your company culture. 5. Develop a Client Acquisition Strategy: Don't wait for clients to come to you. Develop a proactive approach to attract new business. Explore content marketing by creating blog posts, white papers, and infographics that demonstrate your expertise. Network with other businesses and industry professionals. Consider offering free consultations or introductory packages to showcase your value proposition. 6. Prioritize Client Relationships: Building strong client relationships is paramount to building a successful agency. Focus on clear communication, transparency, and exceeding expectations. Develop a streamlined project management process to keep everyone on the same page. Actively listen to client feedback and be responsive to their needs. 7. Foster Continuous Learning and Growth: The world of web technology is constantly evolving. Commit to continuous learning for yourself and your team. Encourage attending industry conferences, workshops, and online courses to stay updated on the latest trends and tools. Invest in the professional development of your staff to ensure they can deliver cutting-edge solutions to clients. Building a successful web agency takes dedication, passion, and a commitment to excellence. By following these steps and fostering a culture of innovation and client satisfaction, you'll be well on your way to establishing a thriving business in the ever-evolving digital world. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome March 18, 2024
Meta Business Suite is a free tool that allows you to effortlessly schedule posts for both Facebook and Instagram in advance, saving you precious time and ensuring a consistent online presence. Here's how to schedule your posts in just 3 easy steps: 1. Access Meta Business Suite : If you haven't already, head to https://www.facebook.com/business/tools/meta-business-suite and log in using your Facebook credentials. 2. Create your post : Click the "Create Post" button on the homepage. Choose the platform you want to post to Facebook or Instagram, you can also choose to post on both. Craft your post by adding text, images, videos, or anything else you desire. 3. Schedule your post : Look for the "Schedule" option below the post preview. Select your preferred date and time for the post to go live. You can even use the "Active Times" feature to see when your audience is most active. Once satisfied, click "Schedule" and voila! Your post is now queued and ready to be published automatically. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome March 11, 2024
In the age of curated online personas, where follower counts and likes can sometimes (mistakenly) be equated with success, it's easy to get hung up on vanity metrics like follower numbers. However, for brands and individuals trying to build a genuine presence on social media, consistency trumps vanity numbers any day of the week. Here's why: 1. Consistency Builds Trust and Recognition : Regular posting with a clear brand voice and visual identity helps people recognize and remember you. It fosters a sense of familiarity and trust, which are crucial for building lasting relationships with your audience. 2. Quality Over Quantity : Having a million followers who rarely engage with your content is less valuable than having a smaller, engaged community. Focusing on creating high-quality content that resonates with your target audience will naturally attract the right followers who are genuinely interested in what you have to offer. 3. Consistency Creates Momentum : Regular posting keeps your brand at the forefront of your audience's minds. It allows you to build momentum and establish a rhythm for content creation and engagement. This consistency is key for driving long-term growth and success on social media. 4. Vanity Numbers Can Be Misleading : High follower counts can be bought, inflated by bots, or simply represent an unengaged audience. These "vanity numbers" might look good on paper, but they do little to translate into actual brand loyalty or sales. Despite their limitations, vanity numbers can be helpful in certain situations. For example, a new brand with a unique and memorable name might benefit from a vanity number that reinforces their brand identity. Additionally, if a highly relevant and brand-aligned vanity number is available, it could potentially boost recall and recognition. However, it's crucial to remember that vanity numbers should never come at the expense of consistency. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome March 4, 2024
The world of creativity is witnessing a revolution, driven by the power of artificial intelligence. At the forefront of this movement are tools like Microsoft Copilot and Dall-E, enabling users to generate and edit AI images with stunning results. But what exactly are these tools, and how are they transforming visual content creation? Copilot : Beyond just a helpful assistant, Copilot has evolved into a powerful creative hub. It now integrates with Dall-E 3, an advanced AI model developed by OpenAI, allowing users to conjure up images simply by providing a text description. Dall-E : This game-changing AI model is the powerhouse behind Copilot's image generation capabilities. Dall-E excels at understanding the nuances of human language and translating it into visually stunning and contextually relevant images. AI Images : The culmination of Copilot and Dall-E's collaboration, AI images are digitally generated visuals created based on textual descriptions. These images are not simply pre-existing photos pulled from a database; they are unique creations tailored to the specific prompts provided. The potential of AI in image creation is vast and constantly evolving. As these technologies continue to develop, we can expect even more impressive features, such as: Enhanced control and editing : Imagine fine-tuning specific aspects of an AI-generated image, like changing the color palette or adding specific details. Integration with other creative tools : The ability to seamlessly integrate AI-generated images into existing design workflows will further streamline the creative process. Ethical considerations : As AI image generation becomes more widespread, discussions around responsible use and potential biases in the algorithms will become increasingly important. The world of visual communication is rapidly changing, and AI-powered tools like Copilot and Dall-E are at the forefront of this transformation. With their ability to generate unique and creative visuals, these technologies hold immense potential for individuals and businesses alike, ushering in a new era of creative expression. This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome February 28, 2024
For those familiar with Google's AI chatbot, you might be surprised to learn it's no longer called Bard. On February 8th, 2024, Google announced a rebrand, officially changing the name to Gemini. This shift goes beyond just a new label; it signifies significant advancements in the underlying technology. Google cited several reasons for the name change: Reflecting Advanced Tech : "Gemini" directly references the powerful large language model (LLM) called Ultra 1.0 that powers the chatbot. This new name signifies the sophisticated technology driving its capabilities. Unified Branding : Google aims to streamline its AI presence under the "Gemini" umbrella. This creates a more cohesive image for future AI products and services. Enhanced Accessibility : The name "Bard" potentially carried certain preconceptions or limitations. "Gemini" is intended to be more neutral and approachable, potentially expanding its user base. The introduction of Gemini marks an exciting step forward for Google's AI endeavors. With its advanced features, mobile accessibility, and a name reflecting its technical prowess, Gemini is poised to become a powerful tool for various users, from casual conversationalists to those seeking in-depth AI collaboration. Read Google blog: Google Bard is now Gemini: https://blog.google/products/gemini/bard-gemini-advanced-app/ This post was created with the help of AI. A human editor reviewed and revised the content as needed.
By Shambi Broome February 26, 2024
The internet has empowered creators, and made businesses of all sizes thrive. But there’s still one remaining barrier: building a professional website. That's where the revolution of low code and no code web builders comes in. Many creators and business owners prefer not to rely on programmers or figure out clunky CMS tools. Low code and no code web building platforms are changing the game. They are making website creation accessible, enjoyable, and surprisingly powerful. But before you jump in, let's break down the jargon: No Code: Think visual Legos for the web. No code builders offer drag-and-drop interfaces with pre-built elements like layouts, buttons, and forms. These builders are perfect for beginners with no coding experience who want to create simple, functional websites. Low Code: Think of these web builders as no code's big brother. Low code platforms offer the same visual tools as their no code little brother, but with more customization options. You can adjust designs, add custom code snippets, and integrate advanced features like databases. This makes them ideal for tech-savvy users who want to build more complex websites or web applications. So, which one is right for you? No code: Perfect for first-time builders, freelancers, solopreneurs, and anyone who wants a quick and easy online presence. Low code: Ideal for tech-savvy individuals, startups, and businesses needing more control and flexibility. Of course, no technology is perfect. Here are some things to consider: Limited customization: No code may feel restrictive for complex projects. Vendor lock-in: You might depend on the platform's features and functionalities. SEO limitations: Optimization might require more effort compared to custom-built websites. Overall, low code and no code web builders are changing the way websites are built. They're empowering individuals and businesses of all sizes to take control of their online presence. So, what are you waiting for? Dive into the world of low code and no code, and start building your dream website today! This post was created with the help of AI. A human editor reviewed and revised the content as needed.
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